Privacy Policy

1. Introduction

PopNet Media LLC ("Company," "we," "us," or "our"), a limited liability company organized under the laws of the State of Alabama with its principal place of business in Huntsville, Alabama, operates RedstoneArsenalJobs.com (the "Site" or "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

We understand that you may provide sensitive information, including details about security clearances, employment with defense contractors, and professional qualifications. We take the protection of this information seriously and have implemented appropriate safeguards.

By accessing or using our Service, you agree to this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Site.

2. Information We Collect

2.1 Personal Information You Provide

We collect information you voluntarily provide when you:

• Create an account: Name, email address, password (encrypted)
• Upload resumes: Work history, education, skills, contact information, professional certifications
• Complete your profile: Clearance level, clearance status, job preferences, location, salary expectations
• Apply for jobs: Cover letters, application responses, availability
• Subscribe to services: Payment information (processed by Stripe; we do not store full payment card details)
• Contact us: Any information you include in communications
• Use our tools: Resume content submitted for AI analysis and optimization

2.2 Sensitive Information

Our Service may collect sensitive information including:

• Security clearance information: Clearance level (Secret, Top Secret, TS/SCI, etc.), clearance status, polygraph status
• Employment history: Including work at defense contractors and government agencies
• Professional certifications: Security certifications, technical qualifications

Important: Never include Social Security numbers, passwords, financial account numbers, or classified information in your resume or profile. We are not authorized to receive or store classified information.

2.3 Automatically Collected Information

When you access our Service, we automatically collect:

• Device information: Browser type, operating system, device type
• Usage data: Pages viewed, features used, time spent on pages
• IP address: Used for security, rate limiting, and fraud prevention
• Cookies and similar technologies: See Section 7 for details

3. How We Use Your Information

We use the information we collect to:

• Provide our services: Create and manage your account, process applications, match you with job opportunities
• Improve our services: Analyze usage patterns, develop new features, optimize user experience
• AI-powered features: Analyze resumes, generate optimization suggestions, provide interview preparation (see Section 4)
• Communications: Send job alerts, service updates, marketing communications (with consent)
• Security: Detect and prevent fraud, enforce rate limits, protect against unauthorized access
• Legal compliance: Respond to legal requests, enforce our terms, protect rights and safety
• Employer matching: Allow employers to search for and view candidate profiles (based on your visibility settings)

4. AI and Automated Processing

Our Service uses artificial intelligence (AI) and automated processing to provide resume analysis, optimization suggestions, and interview preparation features. When you use these features:

• Your resume content is transmitted to our AI service provider (OpenAI) for processing
• AI analysis generates suggestions, scores, and recommendations based on your content
• We do not use your data to train AI models
• AI-generated content is provided for informational purposes and should be reviewed before use

You may choose not to use AI-powered features. Core job search and application features do not require AI processing.

5. Information Sharing and Disclosure

5.1 With Employers

When you apply for a job or make your profile visible to employers, the following information may be shared:

• Resume and profile information you choose to share
• Application materials you submit
• Clearance level and status (if you choose to display it)

You control your profile visibility settings. You may set your profile to private at any time.

5.2 With Service Providers

We share information with trusted third-party service providers who assist in operating our Service:

• Clerk: Authentication and user management
• Supabase: Database hosting and storage
• Stripe: Payment processing
• OpenAI: AI-powered resume analysis and optimization
• Vercel: Website hosting and content delivery

These providers are contractually obligated to protect your information and may only use it to provide services to us.

5.3 Legal Requirements

We may disclose your information if required by law, including:

• In response to a subpoena, court order, or legal process
• To law enforcement or government agencies when required
• To protect the rights, property, or safety of our users or others
• In connection with a merger, acquisition, or sale of assets

5.4 We Do Not Sell Your Personal Information

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

6. Data Retention

We retain your information as follows:

• Active accounts: Information is retained while your account is active
• Deleted accounts: Personal information is deleted within 30 days of account deletion request, except as required for legal compliance
• Resumes: Deleted upon request or account deletion
• Application history: Retained for 2 years for employer compliance needs, then anonymized
• Usage logs: Retained for 12 months for security and analytics purposes
• Payment records: Retained for 7 years as required by tax law

7. Cookies and Tracking Technologies

We use cookies and similar technologies for:

• Essential cookies: Required for authentication and security
• Functional cookies: Remember your preferences and settings
• Analytics cookies: Understand how users interact with our Service

You can control cookies through your browser settings. Disabling essential cookies may affect Service functionality.

8. Your Rights and Choices

8.1 All Users

You have the right to:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Profile visibility: Control who can view your profile

8.2 California Residents (CCPA)

Under the California Consumer Privacy Act (CCPA), California residents have additional rights:

• Right to know: What personal information we collect, use, and disclose
• Right to delete: Request deletion of personal information
• Right to opt-out: We do not sell personal information
• Right to non-discrimination: We will not discriminate against you for exercising your rights

To exercise your CCPA rights, contact us at privacy@redstonearsenaljobs.com or use the contact information below.

8.3 Virginia Residents (VCDPA)

Virginia residents have similar rights under the Virginia Consumer Data Protection Act, including the right to access, correct, delete, and obtain a copy of personal data, and to opt out of targeted advertising.

9. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit (TLS/SSL) and at rest
• Secure authentication through our identity provider
• Regular security assessments and monitoring
• Access controls limiting employee access to personal data
• Secure infrastructure hosted on enterprise-grade platforms

While we strive to protect your information, no method of transmission or storage is 100% secure. You are responsible for maintaining the security of your account credentials.

10. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will delete that information promptly.

11. International Users

Our Service is operated in the United States. If you are accessing our Service from outside the United States, your information will be transferred to, stored, and processed in the United States. By using our Service, you consent to this transfer.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. For significant changes, we may also notify you by email. Your continued use of the Service after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

We will respond to privacy-related inquiries within 30 days.